Provides:

• mental health crisis intervention, treatment, and community support (case management) services
• assessment and referral
• counselling/psychotherapy
• psychiatric consultation
• intensive case management for individuals with serious mental illness
• group services in some cases

Core Services include:

• Crisis/Intake support services - single point of entry for all services of the Core Program.
  • Screening and review of all referrals.
  • 24 hour telephone Crisis support service.
  • Community crisis support.
  • Post crisis follow-up.
  • 24 hour consultations to hospitals.
• COAST (Community Outreach and Support Team) - a multidisciplinary, mobile, outreach team providing individualized treatment for a persistent and serious mental illness, including:
  • housing
  • medication
  • rehabilitation
  • employment and financial services
• Court Diversion and Support - redirection from criminal justice system for minor offenses. The person agrees to an individualized support/treatment program in the community.
• Supportive Housing Service - rent supplements to clients who have experienced serious mental illness, are homeless or at risk of being homeless and receiving ongoing service from the Agency.
• Counselling, Psychotherapy and Education Service - individual counselling (as resources allow) including:
  • assessment, treatment planning and case management
  • group counselling
  • community consultation and education of mental health issues

Other programs include:

• Regional Seniors' Mental Health Consultation Service - mental health assessment, diagnosis, treatment recommendations and limited follow-up and/or referral on an outreach basis for people with age-related mental health problems. Collaborates with health care agencies and caregivers to provide advocacy for clients and their families.

• Adult Protective Services (APS) - assist developmentally disabled adults to live independently in the community including:
  • locating and retaining accommodation
  • counselling for life skills, financial management and emotional issues
  • co-ordinating medical and dental appointments, etc
  • advocating for client rights
  • assisting clients with the judicial system
• Council of Consumer/Survivor and Family Initiatives - peer-guided community program for people who live with mental health issues (see separate record).
• Volunteer Program - volunteer opportunities to assist in services and enhancement of quality of life for people with a serious mental illness or developmental disability. Volunteer Coordinator can be reached at 705-384-5392.
• Partner Assault Response Program - a 12 week court ordered education group involving domestic violence (see separate record).